TEKnuova Privacy Policy

Last updated: 10/17/2023

TEKnuova, LLC and its affiliate TEKnuova Solutions Pvt. Limited is committed to safeguarding your privacy and ensuring a positive experience when using our website and our products and services (collectively, "Products"). This policy covers the TEKnuova website at teknuova.com and all its subdomains.

This policy outlines our data handling practices, explaining how we collect and use Personal Data you provide during your interactions with us. In this Privacy Policy, "Personal Data" refers to any information that can identify an individual, including but not limited to name, email address, postal addresses, title, and other Personally Identifiable Information (PII).

We may update this policy periodically due to operational practices or regulatory changes. Therefore, we encourage you to review our Privacy Policy when returning to our website after a certain period.

General Data Protection Regulation

If you reside in the European Union (EU), you have additional rights regarding your Personal Data. These rights are in accordance with the EU's General Data Protection Regulation (GDPR).

GDPR aims to give EU citizens more control over their data and ensure privacy and security. It applies to all entities that process the Personal Data of EU citizens. TEKnuova acts as a Controller for Personal Data you provide directly via our products. When providing services to our Customers, TEKnuova acts as a Processor for Personal Data provided on behalf of the Customer, who is the Controller.

Sometimes TEKnuova captures HR data such as your background verification information, passport or driver's license information, legal records, and so on.

For more information, see:

Collection of Personal Data

We collect the following Personal Data when you interact with our Products:

  1. Name (first name/last name/full name)

  2. Title

  3. Email ID (both personal and professional)

Additionally, as we act as a Data Processor, the Data Controller may choose to collect some of the following additional details:

  1. Profile/display picture

  2. Country, state, postal code, or city of residence

  3. Postal or other physical addresses

  4. Login name, screen name, nickname, or handle

  5. Telephone number (home/work/mobile number)

  6. Date of birth

  7. Gender

  8. Name(s) of the school/university (including grades and graduation year)

  9. Name(s) of the workplace

  10. Job position/designation (including salary)

  11. Resume/CV

  12. Information related to social profiles (e.g., Facebook, Google, GitHub, LinkedIn etc.)

  13. IP addresses and other information are collected passively, as further detailed in the Passive Collection section below

We collect and process your Personal Data for activities related to our Products, such as account registration, using Product features, creating or taking tests, generating reports, matching them to available jobs, requesting service and support, registering for events, participating in surveys or discussion groups, registering for newsletters, customizing content based on relevance, and more.

Processing of Personal Data

We process Personal Data for various purposes, including:

  1. Providing reports based on information collected from the use of our Products.

  2. Keeping you updated about Product announcements, software updates, special offers, and more.

  3. Providing support and assistance for our Products.

  4. Conducting surveys to improve our products and services.

  5. Supporting recruitment inquiries by our partners.

  6. Personalizing marketing communication and website content.

  7. Meeting legal obligations.

  8. Protecting against fraudulent, harmful, unauthorized, or illegal activities.

Invites

If you use our referral service to tell a friend about our Products, you represent that you have your friend's consent to provide us with their name and email ID. We will send your friend a one-time email for this purpose.

Choice

You can choose whether to provide Personal Data to TEKnuova. However, some options, offers, and services may not be accessible without providing your Personal Data. If you wish to discontinue receiving our communications, you can unsubscribe through the provided links or contact us at privacy@teknuova.com.

Data Subject Rights

You have specific rights regarding your Personal Data:

  1. Access: You can request a copy of your collected Personal Data.

  2. Rectification: You can request corrections or updates to your Personal Data.

  3. Objection: You can object to the collection or use of your Personal Data for specific purposes.

  4. Deletion: You can request the deletion of your Personal Data, with residual data purged within a year.

  5. Processing Restrictions: You can request the deactivation of your TEKnuova account to restrict further data processing.

  6. Portability: You can ask for a copy of your Personal Data in a machine-readable format.

  7. Withdrawal of Consent: If we process your data based on your consent, you can withdraw it.

  8. Right to File a Complaint: You can lodge a complaint about our data practices with the relevant authority.

Data Retention

We retain your data as long as you have an account with TEKnuova. Even after you delete an account, the residual information may be stored on our system in different databases or storage subsystems. You can request deletion of your Personal Data, with residual data purged within a year.

Passive Collection

We automatically collect information about you, including cookies and tracking technologies. This data is used for various purposes, including analyzing trends, improving our Products, and optimizing your experience.

Cookies and Tracking Technologies

We use cookies and similar technologies to analyze trends and administer our website. While you can control the use of cookies in your browser, please note that certain features of our Products depend on cookies.

Sharing Your Personal Data

We do not share, rent, or sell your personal data to third parties unless you provide explicit permission. We may share data within TEKnuova and with third-party service providers for data processing or storage.

We may also share data with business partners, service vendors, and third-party agents for providing requested Products or transactions. In some cases, data may be transferred in the event of asset purchase/sale, legal requirements, or investigations.

Security of Your Personal Data

TEKnuova takes steps to protect your data with industry-standard security technologies and measures. We recommend taking online security precautions, such as changing passwords regularly and using secure browsers.

Linked Websites and Third-Party Services

Our websites and services may provide links to third-party websites and services outside our control. Review their privacy policies when visiting them.

Forums/Newsgroups

Participation in our discussion forums or messages makes your information available to others. Be aware that individual opinions are their own and do not necessarily reflect the opinion of TEKnuova.

California Residents

California residents have specific privacy rights, including the right to request information about categories of personal information collected and the right to request deletion of personal information.

For more information see:

For more details on these rights and how to exercise them, please contact us at privact@teknuova.com